Can you deliver to a parcel locker or PO Box?Updated 5 minutes ago
TL;DR: No, to both. Koh UK delivers to street addresses only, residential or business. Parcel lockers and PO Boxes are not supported. If you normally have parcels sent to one, add a street address at checkout instead.
Parcel lockers
Not supported
PO Boxes
Not supported
Street addresses
Residential or business, both fine
Can you deliver to a parcel locker or PO Box?
The answer is the same for both. Koh UK delivers to street addresses only.
Parcel lockers
Koh UK cannot deliver to a parcel locker. Orders addressed to one cannot be completed as sent.
PO Boxes
Koh UK cannot deliver to a PO Box either. A street address is needed in its place.
What address should I use instead?
✓ A residential street address
Home is the simplest option if someone can take the parcel.
✓ A business street address
A work address is a good alternative if nobody is usually home during the day.
Enter it as the delivery address at checkout in the normal way. Koh UK delivers to mainland UK and Northern Ireland only.
What if I have already ordered to a locker or PO Box?
Get in touch as soon as you can. Send your order number and the street address you would like to use instead, and the team will let you know what can be done from there.
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Last reviewed: August 2026 · Koh UK