Koh UK  logo
Koh UK  logo

All articles

Shipping and returns

How much does delivery cost?

Orders to most of the UK mainland are at a flat rate of £3.99 per order...

How long does delivery take?

We ship all orders out within 1-2 business days. Once shipped, delivery times ...

Where do you ship?

We ship to mainland UK & Northern Ireland...

How can I track my order?

All orders receive a tracking number from DPD. Once you receive your ...

Do I need to sign for my parcel?

We do require a signature on delivery but if you're not home our driver ...

My tracking is not working

Your tracking number may take up to 12 hours to become active. If you ...

I didn't receive my Gift Voucher

Gift Vouchers are digital gift cards, not physical. If you are eligible to ...