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Do I need to sign for my parcel?Updated 9 days ago

TL;DR: A signature is required on delivery. If you’re not home, the driver may leave the parcel somewhere safe, or try again on the next delivery days.


Read on ↓

Signature

Required

We ask for a signature on delivery.

If you’re not home

Retry or safe leave

The driver may leave it outside if safe, or try again on the next two delivery days.


Is a signature required?

Yes. Koh requires a signature on delivery.

Yes, we require a signature on delivery.


What happens if I’m not home?

If you’re not home, the driver may leave the parcel outside if they think it is safe. If not, they’ll try again the next day and keep trying for the next two days.

If you’re not home, the driver may leave the parcel somewhere safe if they think it is appropriate. If not, they’ll try again the next day and keep trying for the following two days.


Can I change my delivery preferences?

You can change your delivery preferences once you receive your tracking number.

Yes. Once you have your tracking number, you can update your delivery preferences.

Last reviewed: July 2026 · Koh UK

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