Do I need to sign for my parcel?Updated 9 days ago
TL;DR: A signature is required on delivery. If you’re not home, the driver may leave the parcel somewhere safe, or try again on the next delivery days.
Signature
Required
We ask for a signature on delivery.
If you’re not home
Retry or safe leave
The driver may leave it outside if safe, or try again on the next two delivery days.
Is a signature required?
Yes, we require a signature on delivery.
What happens if I’m not home?
If you’re not home, the driver may leave the parcel somewhere safe if they think it is appropriate. If not, they’ll try again the next day and keep trying for the following two days.
Can I change my delivery preferences?
Yes. Once you have your tracking number, you can update your delivery preferences.
Last reviewed: July 2026 · Koh UK