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Do you test on animals?

Sustainability & Standards 📜

Ethical & Animal Welfare

Is Universal Cleaner chemical free?

How long does Universal Cleaner last?

Is Universal Cleaner septic safe?

Why did you discontinue 4L Universal Cleaner?

Is Universal Cleaner fragrance-free?

Is Universal Cleaner pet-friendly?

Is Universal Cleaner asthma friendly?

Is Universal Cleaner allergy friendly?

Does Universal Cleaner contain palm oil?

How does Universal Cleaner work?

What can I use Universal Cleaner for?

What are the ingredients of Universal Cleaner?

Why do you sell the Universal Cleaner in bulk?

Does the Universal Cleaner kill bacteria and germs?

What can't you use Universal Cleaner on?

What surfaces should I not use Universal Cleaner on?

Is Universal Cleaner vegan?

Can I mix Universal Cleaner and Protect Surface?

What Certifications does the Universal Cleaner have?

Do I need to do a spot test with Universal Cleaner?

Is there a use by date for Universal Cleaner?

Universal Cleaner

What Happened to Protect Surface Sanitiser?

What are the ingredients of Protect Surface Sanitiser?

Protect Surface Sanitizer

Surface products 🪞

Do Koh Loo Cleaner Tablets have a fragrance?

Are Koh Loo Cleaner Tablets safe for septic environments?

Using our new Loo Cleaning Tablets

Should I remove the wrapper on the Koh Loo Tablet?

Loo Cleaner Tabs

What are the ingredients of Bathroom & Shower Cleaner?

How do I use Bathroom & Shower Cleaner?

Are there any surfaces I should avoid cleaning with Bathroom & Shower Cleaner?

Is it allergy / asthma / sensitive skin friendly?

Is it only for use in the bathroom and shower or can I use it elsewhere?

Is Bathroom & Shower Cleaner anti-microbial?

Does Bathroom & Shower Cleaner have a fragrance?

Can I use it to clean EnduroShield or similar coated shower screens?

Is Bathroom & Shower Cleaner safe to use around pets?

Is Bathroom & Shower Cleaner septic safe?

What makes it "eco friendly"?

Can I use Bathroom & Shower Cleaner to clean the bowl of the toilet?

How Much Bathroom & Shower Foam Should I Use?

Universal Cleaner vs. Bathroom & Shower Cleaner: What’s the Difference?

Bathroom & Shower Cleaner

Bathroom products 🚿

Can I use Universal Dish Liquid around grey water / bio-cycle / septic tank environments?

Does Universal Dish Liquid kill bacteria?

What are the Ingredients of Universal Dish Liquid?

Does Universal Dish Liquid have any fumes or fragrances?

Are the Dish tablets septic safe?

Dishwashing Tabs

Universal Dish Spray

Does Koh Dishwashing Liquid kill bacteria?

Where is Dishwashing Liquid made?

Can I use Koh Dishwashing Liquid around grey water / bio-cycle / septic tank environments?

What are the Ingredients of Dishwashing Liquid?

Does Dishwashing Liquid have any fumes or fragrances?

Dishwashing Liquid

Is this the same as Universal Dish Spray?

Does it work on burnt-on grease and oven grime?

What’s the difference between this and the Universal Cleaner?

Can I use it around food?

Is it really non-toxic?

Will it dry out my hands like other degreasers?

Do I need to use Foaming Spray Bottle?

Can I use it on stainless steel?

Does it contain palm oil?

Do I need to rinse it off?

Is it fragrance free?

Can I use it on non-stick cookware?

What should I use to wipe it off?

Is this a multipurpose cleaner?

Can I use it in the microwave or on appliances?

Why does this product exist when I already have Universal Cleaner?

What’s the actual science-y stuff that makes it work?

How does this fit into the Koh system?

What’s in it? (AKA, the ingredients list)

How exactly do I use it?

Kitchen Grease & Oil Cleaner

Kitchen products 🍽️

How do I tell my bottles apart?

How to use: Atomiser Spray Bottle

How to open Atomiser Spray Bottle

Atomiser Spray Bottle has stopped spraying

Atomiser Spray Bottle

How do you wash Dish Sponges?

How do you dispose of Dish Sponges?

Dish Sponges

How to use: Foaming Spray Bottle

Do I need the Foaming Spray Bottle? Could I use an alternative sprayer?

Which products can I use with Foaming Spray Bottle?

Why isn't Foaming Spray Bottle working?

How to open Foaming Spray Bottle

Foaming Spray Bottle

How to use: Spray Mop

How to use: Dusting Mop Pad

What are the dimensions of Spray Mop

My mop bottle is stuck | How to open

How to put together / take apart the Spray Mop

How do I request a replacement Spray Mop or parts for it?

How to use: Mop Pads

How do you wash the Mop Pads?

Spray Mop

How to use: Grout Brush

Grout Brush Pole Assembly | How to put together

Which products are compatible with Grout Brush?

How do I clean and store Grout Brush?

How long will Grout Brush last?

What is Grout Brush and Pole made of and can I recycle it?

How do I lock Grout Brush Pole?

Grout Brush

How to use: Universal Cloths

How do you wash the Universal Cloths?

Can I buy cloths separately?

Universal Cloths

How to use: Diamond Sponges

Diamond Sponge

How do I clean my Koh Loo Blade?

How often should I replace my Koh Loo Blade head?

How should I clean my Koh Loo Blade pot holder?

Loo Blade

Can I use your essential oils around pets?

Can I add essential oils for a fragrance?

Essential oils

What are Swedish Dishcloths & how do I use them?

How do I clean, dry, and care for them so they last?

Which surfaces/materials are they safe on?

Swedish Dishcloths

What material is Dusting Mitt made from?

How do I use the Dusting Mitt for best results?

How should I wash and dry the Dusting Mitt?

How long will Dusting Mitt last?

Dusting Mitt

Tools & Accessories 🧽

Koh Sustainability

Who are Eden Reforestation Project?

How are you eco-friendly?

Eco-Friendly Practices

Is Koh made in the UK?

What is GECA?

What is Allergy UK?

Certifications & Initiatives

How much does delivery cost?

How long does delivery take?

Where do you ship?

How can I track my order?

Do I need to sign for my parcel?

My tracking is not working

I didn't receive my Gift Voucher

Shipping & Returns 🚚

Can I have a sample?

What payment options can I use?

Something in my order is broken or missing

Why don't you sell in shops?

Do you have a welcome discount?

Payments & Refunds 💸

Defective / broken products

Usage 📖

Where is Koh stocked?

Koh Stockists 🏪

I've forgotten my password

Can you edit or delete Facebook reviews?

What is Reviews.io?

I have not received a reply to my ticket

Accounts 👥

Do you test on animals?Updated 3 months ago