Eco-Friendly Practices

Ethical & Animal Welfare

Certifications & Initiatives

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Koh UK 

Sustainability & Standards 📜

Is Universal Cleaner chemical free?

How long does Universal Cleaner last?

Is Universal Cleaner septic safe?

Why did you discontinue 4L Universal Cleaner?

Is Universal Cleaner fragrance-free?

Is Universal Cleaner pet-friendly?

Is Universal Cleaner asthma friendly?

Is Universal Cleaner allergy friendly?

Does Universal Cleaner contain palm oil?

How does Universal Cleaner work?

What can I use Universal Cleaner for?

What are the ingredients of Universal Cleaner?

Why do you sell the Universal Cleaner in bulk?

Does the Universal Cleaner kill bacteria and germs?

What can't you use Universal Cleaner on?

What surfaces should I not use Universal Cleaner on?

Is Universal Cleaner vegan?

Can I mix Universal Cleaner and Protect Surface?

What Certifications does the Universal Cleaner have?

Do I need to do a spot test with Universal Cleaner?

Is there a use by date for Universal Cleaner?

Universal Cleaner

How does Protect Surface Sanitiser Work?

What are the ingredients of Protect Surface Sanitiser?

Where is Protect Surface made?

Does Protect Surface contain alcohol?

Protect Surface Sanitiser: My surface is still wet even after waiting a few minutes.

Is Protect Surface Sanitiser safe to use on fabric?

Where can I use Protect Surface Sanitiser?

Is Protect Surface Sanitiser safe for septic systems?

Can I use Protect Surface Sanitiser on my hands?

What surfaces can I use Protect Surface Sanitiser on?

Can I add Koh Essential Oils to Protect Surface?

Can I use Protect Surface Sanitiser in my Spray Mop?

Is Protect Surface Sanitiser food safe?

Is Protect Surface Sanitiser tested on animals?

Is Protect Surface Sanitiser safe to use around pets?

What type of bacteria does Protect Surface Sanitiser and Skin kill?

Is Protect Surface Sanitiser Chemical Free?

How did you test the effectiveness of Protect Surface Sanitiser?

How long will 1L of Protect Surface last?

Protect Surface Sanitizer

Surface products 🪞

How do I clean my Koh Loo Blade?

How often should I replace my Koh Loo Blade head?

How should I clean my Koh Loo Blade pot holder?

Do Koh Loo Cleaner Tablets have a fragrance?

Are Koh Loo Cleaner Tablets safe for septic environments?

Using our new Loo Cleaning Tablets

Should I remove the wrapper on the Koh Loo Tablet?

Loo Cleaner Tabs

Bathroom products 🚿

Can I use Universal Dish Liquid around grey water / bio-cycle / septic tank environments?

Does Universal Dish Liquid kill bacteria?

What are the Ingredients of Universal Dish Liquid?

Does Universal Dish Liquid have any fumes or fragrances?

Are the Dish tablets septic safe?

Dishwashing Tabs

Universal Dish Spray

Kitchen products 🍽️

Can I add essential oils?

My Atomiser Spray Bottle has stopped spraying

How to use: Atomiser Spray Bottle

Atomiser Spray Bottle

How do you wash Dish Sponges?

How do you dispose of Dish Sponges?

Dish Sponges

How to use: Spray Mop

How to use: Mop Pads

How do you wash the Mop Pads?

Spray Mop

How to use: Grout Brush

Grout Brush

How to use: Universal Cloths

How do you wash the Universal Cloths?

Universal Cloths

How to use: Diamond Sponges

Diamond Sponge

Tools & Accessories 🧽

Koh Sustainability

Who are Eden Reforestation Project?

How are you eco-friendly?

Is Koh made in the UK?

Do you test on animals?

Request an SDS

What is GECA?

What is Allergy UK?

How much does delivery cost?

How long does delivery take?

Where do you ship?

How can I track my order?

Do I need to sign for my parcel?

My tracking is not working

I didn't receive my Gift Voucher

Shipping & Returns 🚚

Can I have a sample?

What payment options can I use?

Something in my order is broken or missing.

Why don't you sell in shops?

Payments & Refunds 💸

Can I use your essential oils around pets?

Defective / broken products

Usage 📖

I've forgotten my password

Can you edit or delete Facebook reviews?

What is Reviews.io?

I have not received a reply to my ticket

Accounts 👥