How can I update my card or payment details?Updated 6 hours ago
TL;DR: Koh does not store or manage card details, so the team cannot update them for you. Update them with the payment provider you used at checkout, such as Apple Pay, Google Wallet, PayPal or Shop Pay. If your card simply expired, you usually do not need to do anything, because most digital wallets pick up the replacement card from your bank on their own.
Zero
Card details Koh can see, change or delete on your behalf
Automatic
How most replacement cards reach your wallet after a reissue
How can I update my card or payment details?
Koh does not store or process full card numbers. Payment processing happens through PCI-compliant providers, so your card details live with them rather than with Koh.
That means Koh cannot see, change or delete your stored card. Updates need to happen with the provider you used at checkout.
Not sure which provider you used? Check your Koh order confirmation email, the payment method appears in the order details.
My card just expired, do I need to do anything?
✓ Most card updates happen on their own
When your bank issues a replacement card, whether for an expiry, a lost card or a fraud reissue, Apple Pay, Google Wallet and Shop Pay typically pick up the new details automatically through the bank's tokenisation system. PayPal also auto-updates linked bank cards in many cases.
The new expiry date updates quietly in the background, with nothing needed from you. If your saved card stops being authorised at checkout after a replacement, that is when you would update it manually, as below.
How do I update with each payment provider?
Apple Pay
On iPhone, open Apple Wallet, tap your card, tap the three dots in the top right, then Card Information. Remove and re-add the card, or ask your bank to push the new details to your Wallet.
Google Wallet
Open the Google Wallet app or visit pay.google.com. Tap the card you want to update, then tap Edit, or remove and re-add it.
PayPal
Log in at paypal.com and go to Wallet. Click the card you want to update, then update it, or remove it and add the new one.
Shop Pay
Go to shop.app or open the Shop app, log in, and manage your saved cards from your account settings.
For all four, the card data itself lives with the issuing bank. For an expired card, the cleanest fix is usually to ask your bank to push the replacement card to your wallet.
What payment options can I use?
Every card, wallet and account accepted at the Koh UK checkout.
If something at checkout still will not work after updating your provider.
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Last reviewed: August 2026 · Koh UK