What is Reviews.io?Updated 17 days ago
TL;DR: Reviews.io is an independent third-party review platform. About two weeks after purchase, customers receive an email inviting them to leave a review. You can also leave a review from the relevant product page.
Review invite
About 2 weeks
Customers get an email after purchase.
Where to review
Email or product page
Use the review email or go directly to the product page.
How Reviews.io works
Reviews.io is an independent third-party review platform that collects customer feedback after purchase. Koh uses it to invite customers to share their experience in a structured way.
How you’ll get a review request
About two weeks after your order, Reviews.io sends an email asking whether you’d like to leave a review. If you don’t see it, check your spam or junk folder.
Can I leave a review without the email?
Yes. You can also head to the product page for the item you want to review and leave feedback there directly.
Last reviewed: July 2026 · Koh UK