What is the current promotion?Updated 9 days ago

Koh UK offers change over time, so this article deliberately does not list what is running today. Anything written here would go out of date the moment a promotion ends, which is worse than no answer at all. The reliable place to see what is on right now is the Koh UK site itself, where live offers are shown on the homepage and on the relevant product pages. The full conditions for Koh UK promotions, including the ones that have already closed, are published on the promotion terms and conditions page. Alongside those time-limited offers there is one standing offer, the welcome discount for new customers who sign up to Koh UK marketing.

Offers change, so this article does not list what is running today. Anything written here would be out of date the moment a promotion ended. These two places are always current.

The welcome discount is a standing offer for new customers rather than a seasonal campaign. You get it by signing up to Koh UK marketing with your email address, and adding your phone number as well can unlock a larger discount. The signup form shows the amount that applies to you at the time you sign up, which is why this article does not quote a figure. The discount is for new customers only, so it is not available if you have already signed up or already placed an order with Koh UK. It has to be applied at checkout and cannot be added to an order afterwards.

There are three common reasons. First, offers cannot be applied to an order that has already been placed, so a discount you missed at checkout cannot be added afterwards. Second, discounts adjust automatically based on eligibility, so if your basket no longer meets the conditions of the offer, such as a minimum spend or a product exclusion, the discount comes off. Third, some promotions are not combinable, so if another discount is already applied to your order, a second one may not stack on top. If your code looks like it should work and still will not apply, the promo code troubleshooting article walks through the checks, and the Koh UK team can look into it from there.