Push the perforated panel to reveal the tap, peel off the silver film, then pull to pour and push to stop. Same method on all five liquid boxes. →

<article id="how-do-i-open-the-bag-in-box" class="promo-article"><p><strong>TL;DR:</strong> Stand the box upright, <strong>push the perforated panel on the front inward</strong> to reveal the black tap, <strong>peel the silver film</strong> off the tip, then <strong>pull the tap out to pour and push it back in to stop</strong>. Same mechanism on Universal Cleaner, Bathroom &amp; Shower Cleaner, Kitchen Grease &amp; Oil Cleaner, Dishwashing Liquid and Sensitive Laundry Liquid.</p><div style="display:flex; align-items:center; gap:12px; margin:1.5rem 0;"><div style="flex:1; height:1px; background:#A3D6B1;"><br></div><span style="font-size:11px; color:#0F6E56; font-weight:500; letter-spacing:0.05em; text-transform:uppercase;">Read on &#x2193;</span><div style="flex:1; height:1px; background:#A3D6B1;"><br></div></div><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(220px, 1fr)); gap:10px; margin:1rem 0;"><div style="display:flex; justify-content:center; align-items:flex-start;"><span class="fr-video fr-deletable fr-fvc fr-dvb fr-draggable" contenteditable="false"><video autoplay muted loop playsinline preload="auto" style="width: 100%; aspect-ratio: 9 / 16; object-fit: cover; border-radius: 12px; display: block;" class="fr-fvc fr-dvb fr-draggable"><source src="https://cdn.shopify.com/videos/c/o/v/266d2578ad2c4f3f91e66bd2fe8c0fc0.mp4" type="video/mp4">Your browser does not support the video tag.</video></span></div><div style="margin:0;"><a href="https://uk.koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer"><img src="https://uk.koh.com/cdn/shop/files/1.Koh_Product_Still_Universal-Cleaner-2L.jpg?width=400" alt="Koh Universal Cleaner 2L bag-in-box with tap" style="width:100%; height:auto; border-radius:12px;" class="fr-fil fr-dib"></a></div></div><hr><div itemscope itemtype="https://schema.org/FAQPage"><div itemprop="mainEntity" itemscope itemtype="https://schema.org/Question" id="opening-the-box"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="how-do-i-open-the-bag-in-box">How do I open the Bag in Box?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">To open a Koh Bag in Box, stand it upright on a flat surface and find the perforated panel on the front of the box. Push that panel inward with your fingers and you will see a black tap behind the opening. Peel the silver stop film off the tip of the tap and discard it, as it seals the tap in transit. Pull the tap outward to start the flow and push it back in to stop. Rest the tap against the cardboard edge of the cut-out for stability and aim into your bottle. The bladder stays inside the box throughout, so there is nothing to remove under normal use.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><div style="display:flex; align-items:flex-start; gap:12px; margin:0 0 14px;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">1</div><div><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 4px;">Push the perforated panel on the front</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Stand the box upright on a flat surface. Find the perforated cut-out on the front panel and press it inward with your fingers. A black tap sits behind it.</p></div></div><div style="display:flex; align-items:flex-start; gap:12px; margin:0 0 14px;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">2</div><div><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 4px;">Peel the silver film off the tap</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">A small silver film seals the tip of the tap in transit. Peel it off and discard it. The tap will not flow until this is removed.</p></div></div><div style="display:flex; align-items:flex-start; gap:12px; margin:0;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">3</div><div><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 4px;">Pull to pour, push to stop</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Pull the tap outward to start the flow and push it back in to stop. Rest it against the cardboard edge of the cut-out for stability and aim into your bottle. The bladder stays inside the box, so there is nothing to take out.</p></div></div></div></div></div><hr><div itemprop="mainEntity" itemscope itemtype="https://schema.org/Question" id="which-products"><h2 itemprop="name" id="which-koh-products-come-in-a-bag-in-box">Which Koh products come in a Bag in Box?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Five Koh UK products come in the Bag in Box format: Universal Cleaner, Bathroom and Shower Cleaner, Kitchen Grease and Oil Cleaner, Dishwashing Liquid, and Sensitive Laundry Liquid. All five use the same pull and push tap behind a perforated front panel, so the instructions on this page apply to every one of them. Sensitive Laundry Sheets, Dishwashing Tabs and Loo Cleaner Tabs are not liquids and do not come in a Bag in Box, so there is no tap or panel to look for on those.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 10px;"><span style="color:#017E51;">&#x2713;</span> These five use the Bag in Box</p><ul style="font-size:13px; color:#0F6E56; line-height:1.7; margin:0 0 12px; padding-left:1.25rem;"><li><a href="https://uk.koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer" style="color:#017E51;"><strong>Universal Cleaner</strong></a></li><li><a href="https://uk.koh.com/products/bathroom-shower-cleaner" target="_blank" rel="noopener noreferrer" style="color:#017E51;"><strong>Bathroom &amp; Shower Cleaner</strong></a></li><li><a href="https://uk.koh.com/products/kitchen-grease-oil-cleaner" target="_blank" rel="noopener noreferrer" style="color:#017E51;"><strong>Kitchen Grease &amp; Oil Cleaner</strong></a></li><li><a href="https://uk.koh.com/products/dishwashing-liquid" target="_blank" rel="noopener noreferrer" style="color:#017E51;"><strong>Dishwashing Liquid</strong></a></li><li><a href="https://uk.koh.com/products/sensitive-laundry-liquid" target="_blank" rel="noopener noreferrer" style="color:#017E51;"><strong>Sensitive Laundry Liquid</strong></a></li></ul><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">The tap and panel work the same way on all five, so these steps apply whichever box you have opened.</p></div><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 8px;"><span style="color:#017E51;">&#x2713;</span> Sheets and tabs are not Bag in Box</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Sensitive Laundry Sheets, Dishwashing Tabs and Loo Cleaner Tabs are not liquids, so there is no tap or perforated panel to find on those packs.</p></div></div></div><hr><div itemprop="mainEntity" itemscope itemtype="https://schema.org/Question" id="no-tap-visible"><h2 itemprop="name" id="theres-no-tap-when-i-push-the-panel-what-now">There&apos;s no tap when I push the panel. What now?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">If you push the perforated panel and there is no tap behind it, the bladder has been put into the box the wrong way round during manufacturing. To fix it, open the top of the box. Koh boxes are sealed with glue rather than tape, so pull the top flaps gently to separate the adhesive. Do not use scissors, box cutters or knives, because the bladder is plastic and can be pierced. Lift the bladder out, rotate it so the tap lines up with the perforated panel, and slide it back in. If you would rather not handle the bladder yourself, photograph the box and the bladder and contact the Koh-mmunity Support Team, and we will arrange a replacement.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 8px;"><span style="color:#017E51;">&#x2713;</span> The bladder is the wrong way round</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">No tap behind the panel means the bladder went into the box the wrong way round at manufacturing. It is fixable, and it is not how the box should have arrived.</p><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 8px;"><span style="color:#017E51;">&#x2713;</span> Open the top by hand</p><p style="font-size:13px; color:#0F6E56; margin:0 0 10px; line-height:1.6;">Koh boxes are sealed with <strong>glue rather than tape</strong>, so pull the top flaps gently to separate the adhesive.</p><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 8px;"><span style="color:#017E51;">&#x2713;</span> Rotate and reinsert</p><p style="font-size:13px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Lift the bladder out, turn it so the tap lines up with the perforated panel, and slide it back in. If you would rather not handle it, photograph the box and the bladder and get in touch, and we will arrange a replacement.</p><p style="text-align:center; margin:0;"><a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Contact support</a></p></div></div></div></div><div style="background:#FAEEDA; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:14px; font-weight:500; color:#633806; margin:0 0 8px;">&#x26A0; No scissors, box cutters or knives</p><p style="font-size:13px; color:#854F0B; margin:0; line-height:1.6;">The bladder inside is plastic and a blade will pierce it. Open the top of the box with your hands only, and take the glued flaps slowly.</p></div><hr><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(200px, 1fr)); gap:10px; margin:1rem 0;"><div style="display:flex; flex-direction:column;"><a href="https://uk.koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer"><img src="https://uk.koh.com/cdn/shop/files/1.Koh_Product_Still_Universal-Cleaner-2L.jpg?width=400" alt="Koh Universal Cleaner 2L" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://uk.koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>Universal Cleaner</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">The 2L box, with the same pull and push tap behind the front panel.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://uk.koh.com/products/universal-cleaner-2l" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px; white-space:nowrap;">View product</a><a href="https://uk.koh.com/cart/add?id=51619725836671&amp;quantity=1" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Add to cart</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://uk.koh.com/products/sensitive-laundry-liquid" target="_blank" rel="noopener noreferrer"><img src="https://uk.koh.com/cdn/shop/files/PDPCollection_SensitiveLaundryLiquid_Hero.jpg?width=400" alt="Koh Sensitive Laundry Liquid 1.5L" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#FAE5FB; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#72243E; margin:0 0 4px;"><a href="https://uk.koh.com/products/sensitive-laundry-liquid" target="_blank" rel="noopener noreferrer" style="color:#72243E;"><strong>Sensitive Laundry Liquid</strong></a></p><p style="font-size:12px; color:#993556; margin:0 0 12px; line-height:1.6;">The 1.5L box. Pour from the tap into Laundry Pump, then dose by pumps.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://uk.koh.com/products/sensitive-laundry-liquid" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px; white-space:nowrap;">View product</a><a href="https://uk.koh.com/cart/add?id=56818842468735&amp;quantity=1" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Add to cart</a></div></div></div></div><p style="text-align:center; margin:1rem 0 0;"><a href="https://uk.koh.com/pages/help-centre?hcUrl=%2Fen-US%2Farticles%2Fusage-60151" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px;">Browse all Usage articles</a></p><p style="font-size:11px; color:#0F6E56; text-align:center; margin:0.75rem 0 0;">Last reviewed: August 2026 &#xB7; Koh UK</p><p style="display:none;">koh open bag in box uk, koh bag in box instructions, koh box tap, koh perforated panel push, koh silver film peel tap, koh pull tap push tap, koh how to open koh box, koh universal cleaner box open, koh bathroom shower cleaner box, koh kitchen grease oil cleaner box, koh dishwashing liquid box, koh sensitive laundry liquid box, koh no tap visible, koh tap missing behind panel, koh bladder wrong way round, koh bladder upside down, koh box glued not taped, koh do not use knife on box, koh box first use uk, koh sheets tabs not bag in box</p></article>

How do I open the Bag in Box?

Send it via the contact form at uk.koh.com/pages/contact, subject Product suggestion. It reaches the team, though not every idea gets a reply. →

<article id="how-do-i-send-a-product-suggestion" class="promo-article"><p><strong>TL;DR:</strong> Send it through the <a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer" style="color:#017E51;"><strong>contact form</strong></a>, with <strong>Product suggestion</strong> in the subject. Tell us what it is and what problem it solves. It goes to the team, though we cannot reply to every idea individually.</p><div style="display:flex; align-items:center; gap:12px; margin:1.5rem 0;"><div style="flex:1; height:1px; background:#A3D6B1;"><br></div><span style="font-size:11px; color:#0F6E56; font-weight:500; letter-spacing:0.05em; text-transform:uppercase;">Read on &#x2193;</span><div style="flex:1; height:1px; background:#A3D6B1;"><br></div></div><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(220px, 1fr)); gap:10px; margin:1rem 0;"><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:11px; font-weight:500; text-transform:uppercase; letter-spacing:0.07em; color:#0F6E56; margin:0 0 6px;">Where to send it</p><p style="font-size:18px; font-weight:600; color:#085041; margin:0 0 6px;">The contact form</p><p style="font-size:12px; color:#0F6E56; margin:0; line-height:1.5;">One route for the UK, at uk.koh.com/pages/contact.</p></div><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; display:flex; flex-direction:column;"><p style="font-size:11px; font-weight:500; text-transform:uppercase; letter-spacing:0.07em; color:#0F6E56; margin:0 0 6px;">What to expect</p><p style="font-size:18px; font-weight:600; color:#085041; margin:0 0 6px;">No individual reply</p><p style="font-size:12px; color:#0F6E56; margin:0; line-height:1.5;">Your idea reaches the team. Please don&apos;t wait on a response to it.</p></div></div><hr><div itemscope itemtype="https://schema.org/FAQPage"><div itemprop="mainEntity" itemscope itemtype="https://schema.org/Question" id="how-to-send"><h2 itemprop="name" style="position:absolute; left:-10000px; width:1px; height:1px; overflow:hidden;" id="how-do-i-send-a-product-suggestion">How do I send a product suggestion?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">To send Koh UK a product suggestion, use the contact form at uk.koh.com/pages/contact. Put Product suggestion in the subject so it is easy to identify, then describe the idea: what the product is, what problem it solves, and how you would use it. Links or photos help if you have them. There is no separate suggestions address or form in the UK, the contact form is the route.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><div style="display:flex; align-items:flex-start; gap:12px; margin:0 0 14px;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">1</div><div><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 4px;">Open the contact form</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">Head to <a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer" style="color:#017E51;"><strong>uk.koh.com/pages/contact</strong></a>. There is no separate suggestions address in the UK, this is the route.</p></div></div><div style="display:flex; align-items:flex-start; gap:12px; margin:0 0 14px;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">2</div><div><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 4px;">Put &quot;Product suggestion&quot; in the subject</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">It makes the message easy to identify as an idea rather than a support request, which keeps it out of the queue for order help.</p></div></div><div style="display:flex; align-items:flex-start; gap:12px; margin:0;"><div style="background:#017E51; color:#ffffff; width:24px; height:24px; border-radius:50%; display:flex; align-items:center; justify-content:center; font-size:11px; font-weight:500; flex-shrink:0;">3</div><div><p style="font-size:14px; font-weight:500; color:#085041; margin:0 0 4px;">Describe the idea</p><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">What the product is, what problem it solves, and how you would use it. Links or photos help if you have them.</p></div></div></div><p style="text-align:center; margin:0;"><a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Send a product suggestion</a></p></div></div><hr><div itemprop="mainEntity" itemscope itemtype="https://schema.org/Question" id="useful-suggestion"><h2 itemprop="name" id="what-makes-a-suggestion-useful">What makes a suggestion useful?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">A useful product suggestion starts with the problem rather than the product. Describe the specific thing you are trying to clean or solve, what you have already tried and why it did not work, how often the situation comes up, and what an ideal product or format would look like to you. A photo of the surface, the mess, or your current workaround makes the problem concrete in a way text often cannot. Broad suggestions such as a cleaner for everything are hard to do anything with, whereas a specific scenario is easy to understand.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Start with the problem rather than the product. The specifics are what make an idea legible to someone who is not standing in your kitchen.</p><ul style="font-size:13px; color:#0F6E56; line-height:1.7; margin:0 0 12px; padding-left:1.25rem;"><li><strong>What you are trying to clean or solve</strong>, as specifically as you can</li><li><strong>What you have already tried</strong>, and why it didn&apos;t work</li><li><strong>How often it comes up</strong>, daily, weekly or occasionally</li><li><strong>What an ideal product or format</strong> would look like to you</li><li><strong>A photo</strong>, if you have one</li></ul><p style="font-size:13px; color:#0F6E56; margin:0; line-height:1.6;">&quot;A cleaner for everything&quot; is hard to act on. &quot;The gap behind my taps that nothing reaches&quot; is not.</p></div></div></div><hr><div itemprop="mainEntity" itemscope itemtype="https://schema.org/Question" id="what-happens-next"><h2 itemprop="name" id="will-i-hear-back">Will I hear back?</h2><div itemprop="acceptedAnswer" itemscope itemtype="https://schema.org/Answer"><p itemprop="text" style="display:none;">Probably not, and we would rather say so plainly. Product suggestions go to the team, but we cannot reply individually to every idea, so please do not wait on a response. Sending a suggestion is not a route to a product either. If you have a question that does need an answer, such as an order, a delivery or a product query, send that as its own message rather than attaching it to a suggestion, and the Koh-mmunity Support Team will pick it up.</p><div style="background:#E1F5EE; border-radius:12px; padding:1.25rem; margin:1rem 0;"><p style="font-size:13px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Probably not, and we would rather say so plainly. Your idea goes to the team, but we cannot reply individually to every one, so please don&apos;t wait on a response.</p><p style="font-size:13px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">If you have a question that does need an answer, an order, a delivery or a product query, send that as its own message rather than attaching it to a suggestion. The Koh-mmunity Support Team will pick that up.</p><p style="text-align:center; margin:0;"><a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px; white-space:nowrap;">Contact support</a></p></div></div></div></div><hr><div style="display:grid; grid-template-columns:repeat(auto-fit, minmax(200px, 1fr)); gap:10px; margin:1rem 0;"><div style="display:flex; flex-direction:column;"><a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer"><img src="https://uk.koh.com/cdn/shop/files/Ocean-Greensparks-V3.jpg?width=400" alt="Contact the Koh-mmunity Support Team" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>Got a question instead?</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">Orders, delivery and product questions all go through the same contact form, and those do get a reply.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://uk.koh.com/pages/contact" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Contact support</a></div></div></div><div style="display:flex; flex-direction:column;"><a href="https://uk.koh.com/pages/help-centre?hcUrl=%2Fen-US%2Fhow-do-i-open-the-bag-in-box-2960196" target="_blank" rel="noopener noreferrer"><img src="https://uk.koh.com/cdn/shop/files/1.Koh_Product_Still_Universal-Cleaner-2L.jpg?width=400" alt="How do I open the Bag in Box" style="width:100%; height:auto; border-radius:12px 12px 0 0;" class="fr-fil fr-dib"></a><div style="background:#E1F5EE; padding:1rem 1.25rem; border-radius:0 0 12px 12px; flex:1; display:flex; flex-direction:column;"><p style="font-size:13px; font-weight:500; color:#085041; margin:0 0 4px;"><a href="https://uk.koh.com/pages/help-centre?hcUrl=%2Fen-US%2Fhow-do-i-open-the-bag-in-box-2960196" target="_blank" rel="noopener noreferrer" style="color:#085041;"><strong>How do I open the Bag in Box?</strong></a></p><p style="font-size:12px; color:#0F6E56; margin:0 0 12px; line-height:1.6;">The other article in Usage: the perforated panel, the tap, and what to do if there isn&apos;t one.</p><div style="display:flex; flex-wrap:wrap; gap:8px; margin-top:auto;"><a href="https://uk.koh.com/pages/help-centre?hcUrl=%2Fen-US%2Fhow-do-i-open-the-bag-in-box-2960196" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#ffffff; text-decoration:none; background:#000000; border-radius:20px; padding:6px 14px; white-space:nowrap;">Read the article</a></div></div></div></div><p style="text-align:center; margin:1rem 0 0;"><a href="https://uk.koh.com/pages/help-centre?hcUrl=%2Fen-US%2Farticles%2Fusage-60151" target="_blank" rel="noopener noreferrer" style="display:inline-block; font-size:12px; font-weight:700; color:#000000; text-decoration:none; background:#ffffff; border:1.5px solid #000000; border-radius:20px; padding:5px 14px;">Browse all Usage articles</a></p><p style="font-size:11px; color:#0F6E56; text-align:center; margin:0.75rem 0 0;">Last reviewed: August 2026 &#xB7; Koh UK</p><p style="display:none;">koh product suggestion uk, koh product idea uk, how do i suggest a product to koh, koh new product request uk, koh contact form uk, koh feedback uk, koh product wishlist uk, koh customer idea uk, koh suggest new cleaner, koh product suggestion subject line, koh idea submission uk, koh no individual reply suggestion, koh product team uk</p></article>

How do I send a product suggestion?

We're always here via email, care.uk@cx.koh.com or fill out the form and we'll be in touch as soon as possible. Our support hours are 9am - 5:00pm AEST (Sydney) Monday to Friday.

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Usage

What are the ingredients in Universal Cleaner?

How long does Universal Cleaner last?

Does Universal Cleaner contain palm oil?

Is Universal Cleaner safe for septic and greywater systems?

What surfaces can I use Universal Cleaner on?

How does Universal Cleaner work?

Is Universal Cleaner chemical-free?

Does Universal Cleaner kill bacteria and viruses?

Do I need to spot test Universal Cleaner first?

What surfaces should I avoid using Universal Cleaner on?

Can I use Universal Cleaner on food prep surfaces?

Is Universal Cleaner fragrance-free?

Is Universal Cleaner eco-certified and allergy-friendly?

Is Universal Cleaner safe to use around pets?

Is Universal Cleaner safe for asthma and allergy sufferers?

Can I use Universal Cleaner on stone, marble, or granite?

Can I use Universal Cleaner on TV, monitor, or laptop screens?

Why did you discontinue 4L Universal Cleaner?

Can I use Universal Cleaner in a robot vacuum or mop?

How do I clean carpets, rugs, and upholstery with Koh?

Universal Cleaner

Are Loo Cleaner Tabs safe for septic environments?

How to use Loo Cleaner Tabs

Do Loo Cleaner Tabs have a fragrance?

Should I remove the wrapper on the Loo Cleaner Tab?

What are the ingredients of the Loo Cleaner Tabs?

Loo Cleaner Tabs

What are the ingredients of Bathroom & Shower Cleaner?

How do I use Bathroom & Shower Cleaner?

Are there any surfaces I should avoid cleaning with Bathroom & Shower Cleaner?

Is Bathroom & Shower Cleaner allergy, asthma and sensitive skin friendly?

Is it only for use in the bathroom and shower or can I use it elsewhere?

Is Bathroom & Shower Cleaner anti-microbial or anti-mould?

Does Bathroom & Shower Cleaner have a fragrance?

Can I use it to clean EnduroShield or similar coated shower screens?

Is Bathroom & Shower Cleaner safe to use around pets?

Is Bathroom & Shower Cleaner septic safe?

Universal Cleaner vs. Bathroom & Shower Cleaner: What’s the Difference?

What makes it "eco friendly"?

Can I use Bathroom & Shower Cleaner to clean the bowl of the toilet?

How much Bathroom & Shower foam should I use?

Can I use Bathroom & Shower Cleaner with a Diamond Sponge?

Is Bathroom & Shower Cleaner safe for polished stone?

Bathroom & Shower Cleaner

Bathroom products

Are Dishwashing Tablets septic safe?

What are the ingredients of Dishwashing Tablets?

Can I cut Dishwashing Tablets?

Why didn't my Dishwashing Tablet wrapper dissolve?

Do I need rinse aid with Dishwashing Tablets?

How do I use Dishwashing Tabs for best results?

Can I add essential oils to my dishwasher?

Do Dishwashing Tablets remove tea stains?

Do I need to scrub pots and pans before the dishwasher?

Dishwashing Tablets

Where is Dishwashing Liquid made?

Is Dishwashing Liquid safe for grey water and septic systems?

What are the ingredients of Dishwashing Liquid?

Is Dishwashing Liquid fragrance-free?

How many pumps of Dishwashing Liquid should I use in a full sink?

Can I use Dishwashing Liquid as hand soap?

Does Dishwashing Liquid kill bacteria?

Can I use Dishwashing Liquid in the dishwasher?

Dishwashing Liquid

Is Kitchen Grease & Oil Cleaner the same as Dishwashing Liquid?

Can Kitchen Grease & Oil Cleaner tackle baked-on grease and oven grime?

When should I use Kitchen Grease & Oil Cleaner vs Universal Cleaner?

Is Kitchen Grease & Oil Cleaner safe for food prep surfaces?

What certifications does Kitchen Grease & Oil Cleaner hold?

Is Kitchen Grease & Oil Cleaner harsh on hands?

Can I use Kitchen Grease & Oil Cleaner in a Foaming Spray Bottle?

Is Kitchen Grease & Oil Cleaner safe on stainless steel?

Does Kitchen Grease & Oil Cleaner contain palm oil?

Do I need to rinse after using Kitchen Grease & Oil Cleaner?

Is Kitchen Grease & Oil Cleaner fragrance-free?

Can I use Kitchen Grease & Oil Cleaner on non-stick cookware?

What should I use to wipe off Kitchen Grease & Oil Cleaner?

Is Kitchen Grease & Oil Cleaner a multi-purpose cleaner?

Can I use Kitchen Grease & Oil Cleaner in the microwave or on appliances?

Do I need Kitchen Grease & Oil Cleaner if I already have Universal Cleaner?

How does Kitchen Grease & Oil Cleaner fit into the Koh cleaning system?

What ingredients are in Kitchen Grease & Oil Cleaner?

How do I use Kitchen Grease & Oil Cleaner?

Is Kitchen Grease & Oil Cleaner safe for septic and greywater systems?

Is Kitchen Grease & Oil Cleaner safe on stone benchtops?

Can I use Kitchen Grease & Oil Cleaner in a self-cleaning oven?

Kitchen Grease & Oil Cleaner

Kitchen products

Laundry dosing by wash size (Sheets vs Liquid)

The laundry Stain Removal Guide

How to keep your whites bright with Koh

Can I find Sensitive Laundry Liquid in trial or sample size?

Where is Sensitive Laundry Liquid manufactured?

How many loads are in a 1.5L box of Sensitive Laundry Liquid?

How does Sensitive Laundry Liquid help extend the life of clothes?

How does Sensitive Laundry Liquid help keep clothes whiter and brighter for longer?

Does Sensitive Laundry Liquid contain any fragrance?

Does Sensitive Laundry Liquid deodorise fabrics?

What is Sensitive Laundry Liquid?

What are the ingredients in Sensitive Laundry Liquid?

How can Sensitive Laundry Liquid save me money?

Is Sensitive Laundry Liquid eco certified?

Where should I store Sensitive Laundry Liquid?

Is Sensitive Laundry Liquid septic safe?

Can I use Sensitive Laundry Liquid for hand washing?

Can I use Sensitive Laundry Liquid for sportswear and synthetic fabrics?

Is Sensitive Laundry Liquid safe to use on silk or wool garments?

Can I pre-wash soak with Sensitive Laundry Liquid?

Do I still need to use a bleach whitening detergent with Sensitive Laundry Liquid?

What temperature washes can I use Sensitive Laundry Liquid in?

Does Sensitive Laundry Liquid work in front and top loading washing machines?

Can I use Sensitive Laundry Liquid for both whites and colours?

How much should I use per load of laundry? (Dosage)

Is Sensitive Laundry Liquid compatible with auto-dosing washing machines?

Is Sensitive Laundry Liquid suitable for people with sensitive skin, chemical sensitivities and allergies?

Sensitive Laundry Liquid

How do I use Sensitive Laundry Sheets?

Are Sensitive Laundry Sheets safe for front loaders, top loaders and HE machines?

Do Sensitive Laundry Sheets dissolve in cold water?

What if Sensitive Laundry Sheets don't dissolve or leaves residue?

Can I use Sensitive Laundry Sheets for handwashing delicates?

Are Sensitive Laundry Sheets safe for septic tanks and greywater systems?

How should I store Sensitive Laundry Sheets and how do I dispose of the packaging?