Universal Cleaner
What are the ingredients in Universal Cleaner?
Two ingredients only: potassium hydroxide and reverse osmosis water. pH 12.5, 18-month shelf life, Allergy UK certified. Full details inside →
How long does Universal Cleaner last?
A 2L box typically lasts around 3 months in a standard 2 to 3 bedroom UK home. Used undiluted, so lifespan depends on how often and how heavily you clean →
Does Universal Cleaner contain palm oil?
No. Universal Cleaner has no palm oil or palm derivatives, just potassium hydroxide and reverse osmosis water. Vegan, cruelty-free, Allergy UK certified. →
Is Universal Cleaner safe for septic and greywater systems?
Yes, when used as directed. Universal Cleaner suits septic systems, greywater and holding tanks, with no phosphates, sodium, chlorine or antibacterials →
What surfaces can I use Universal Cleaner on?
Universal Cleaner suits 20+ surfaces: kitchens, bathrooms, glass, tiles and sealed floors. Avoid soft metals, raw aluminium and easy-clean glass coatings →
How does Universal Cleaner work?
Universal Cleaner is ready to use, never diluted. Spray, wait 10 to 30 seconds, wipe with a microfibre cloth. Saponifies grease, streak-free finish →
Is Universal Cleaner chemical-free?
Not really, water counts as one too. Universal Cleaner has two ingredients, no fragrance, phosphates, parabens, bleach or chlorine. Allergy UK certified →
Does Universal Cleaner kill bacteria and viruses?
No. Universal Cleaner cleans, not a sanitiser or disinfectant, and makes no kill claim. It lifts grease so microbes rinse away; disinfect separately →
Do I need to spot test Universal Cleaner first?
Yes. Spot test any new surface first, especially natural stone, sealed timber and upholstery, before using Universal Cleaner. Three steps, a few minutes →
What surfaces should I avoid using Universal Cleaner on?
Avoid raw soft metals like aluminium, copper, brass and zinc, aftermarket window tints and easy-clean glass coatings. These react with alkaline cleaners →
Can I use Universal Cleaner on food prep surfaces?
Yes. Universal Cleaner suits worktops, splashbacks, wooden boards, sinks and the fridge. Spray, wipe, then rinse with a damp cloth before food touches it →
Is Universal Cleaner fragrance-free?
Universal Cleaner is fragrance-free: no perfumes or masking agents. Add 2 to 3 drops of essential oil for scent; more can stop the atomiser spraying →
Is Universal Cleaner eco-certified and allergy-friendly?
Yes to both. Universal Cleaner is GECA certified since 2016 (Australia's only multi-sector ecolabel) and Allergy UK certified, vegan and cruelty-free →
Is Universal Cleaner safe to use around pets?
Yes. Universal Cleaner is fragrance-free and Allergy UK certified, a steadier choice in pet homes. Keep pets off surfaces while cleaning and let them dry →
Is Universal Cleaner safe for asthma and allergy sufferers?
Yes. Universal Cleaner is Allergy UK certified and fragrance-free, without the perfumes, preservatives or dyes that trigger asthma, allergy or eczema →
Can I use Universal Cleaner on stone, marble, or granite?
Yes. Marble, granite and quartz worktops generally do well with Universal Cleaner. Spot test, spray lightly, buff dry. Extra care with honed stone →
Can I use Universal Cleaner on TV, monitor, or laptop screens?
No. Alkaline cleaners strip anti-glare and oleophobic coatings, so use a dry Glass Cloth on screens. Fine for bezels, stands and cases via the cloth →
Why did you discontinue 4L Universal Cleaner?
The 4L size is no longer sold in the UK; it took up too much cupboard space. The 2L bag-in-box is now the bulk refill, same formula, lasting months →
Can I use Universal Cleaner in a robot vacuum or mop?
We haven't tested Universal Cleaner in robot vacuums or mops. Most makers specify water only, so we don't recommend adding it to tanks or internal parts →
How do I clean carpets, rugs, and upholstery with Koh?
For large areas, dilute Sensitive Laundry Liquid (1 pump/1L water) in a wet-vac; for spots, spray Universal Cleaner and blot. Not for wool or silk →